Sunrise partners with Egardia to launch Sunrise Home Security
Swiss telecom provider Sunrise is the first to integrate Egardia’s wholesale solution into its service offering. Sunrise, Switzerland’s leading challenger with a strong number two market position, now offers two security services: Basic (self-managed, DIY option) Complete (professionally installed and monitored, for full peace of mind)
Unlocking a growth market
The market for security services is expanding rapidly, yet many telecom providers have so far hesitated to launch their own security propositions due to high costs and complexity. Egardia now fills this gap with a turnkey wholesale solution that is easy to integrate and adds immediate value to any telecom service portfolio. The security service and its recurring fees drive high customer loyalty. By adding security services, telecom companies reduce overall customer churn and increase customer lifetime value. By partnering with Egardia, telecom companies save time and resources while gaining access to a new, fast-growing segment. Egardia, known for introducing the first DIY internet-connected alarm system in the Netherlands in 2008 under the WoonVeilig brand, is once again taking a bold step forward in smart security. With the launch of its wholesale security proposition, Egardia enables telecom providers to offer their customers a complete, modern, and reliable security solution.
Innovation and sustainability
At the heart of the new solution is Egardia’s smart home hub with integrated siren, built-in back-up battery, and eSIM mobile back-up connection. Even during power or internet outages, the system remains fully functional, ensuring that video evidence is always preserved. Together with a new product line including smart motion sensors with video, cameras, smoke detectors, and a video doorbell, Egardia delivers a robust, future-proof security solution. Sustainability is also a core value: all products are manufactured using at least 70% recycled plastics and packaged in 100% recycled paper, completely free of new plastic.
Flexible App Solution
Egardia’s mobile app is highly flexible and can be fully customized or integrated to meet telecom providers’ branding and service requirements. With the app, key fob, and keypad, customers are always in control of their secured home. Through the emergency page in the app, they can request immediate assistance. If there is no response, an automatic call-out procedure is triggered. The app provides a clear overview of device status, smart routines, and camera functions, while also enabling customers to resolve many issues on their own. This reduces the load on customer service and improves overall customer satisfaction.
Smart Alarm Guard Response Powered by the RSPNDR Cloud Platform
Egardia has entered into a strategic partnership with RSPNDR to deliver next-generation smart alarm response services. RSPNDR, a Canadian technology company, has reinvented the traditional alarm response process through its unique cloud-based platform.
By combining the RSPNDR Cloud platform, powered by advanced algorithms, with a local network of certified security responders, a significantly improved level of service becomes possible. The platform intelligently identifies and dispatches the nearest available security professional based on real-time location data, ensuring faster response times and more efficient deployment. Security personnel operate via the RSPNDR App, enabling a fully digital and streamlined response process.
Alarm response through RSPNDR is faster, more user-friendly, and highly efficient. This results in a smarter and more cost-effective service offering for customers.
RSPNDR has already proven its success in North America, securing over 100,000 locations with an average response time of 22 minutes. Through the strategic partnership with Egardia, RSPNDR is now expanding into Europe, enabling Egardia customers to be among the first to benefit from intelligent, technology-driven alarm response services.
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